You are welcome to write about a problem with the board, an online room, the rules, or page display. Clear environment details and reproduction steps usually help us identify the cause more quickly.
Report a technical problem
Include the page address, device and operating system, browser name and version, what you expected, and what happened instead. For a board problem, attach a screenshot and the move sequence if possible. For an online problem, include the room code, approximate time, and whether both sides still appeared connected, but do not send a private invite link.
Useful examples include a stone landing on the wrong point, a broken layout after rotating a phone, sound falling out of sync with a move, a failed reconnection, or room state that differs between two devices.
Comment on rules and content
If a rule, opening example, or double-threat diagram is unclear, identify the specific page, paragraph, and position. A reproducible board shape is easier to verify than a general request for more strategy.
This is a small browser project, not a 24-hour support service. We read messages, but cannot promise an immediate reply, account recovery, private game coaching, or analysis of every submitted game.
Report a security issue
If you find an issue that could affect other players, room permissions, or site security, put “Security issue” in the subject and privately send the minimum information needed to reproduce it. Describe the impact, steps, and testing you have already performed, and do not access, modify, or disclose data that is not yours.
Do not publicly exploit an unresolved issue or test it in a way that increases the impact. We prioritize clear security reports, but cannot promise a repair date or reward before the report has been verified.
Privacy and email boundaries
Do not send passwords, payment information, identification documents, home addresses, or other sensitive personal data. The site has no player accounts, so it cannot reset passwords or recover accounts. Email correspondence includes your email address and anything you choose to provide; see the Privacy Policy for details.
What we can help with
We can help verify site features, rules copy, and technical failures, but cannot replace your browser vendor, internet provider, or device support service. We also do not provide tournament rulings, cheat detection, private lessons, or a move-by-move search for the best play.
When possible, write in the language currently shown on the page and keep the original email subject for follow-up messages about the same issue so the context remains together.
